Privacy Policy

1. Introduction

Please read this Privacy Policy before using our Service. It governs the types of information we collect and how we use and share this data. By using Stepio AI, you agree to the collection and use of information in accordance with this policy.

2. Information Collection

We collect several types of data to provide and improve our service:

3. User-Generated Content (UGC)

Any recordings, video content, or media you process using Stepio constitutes UGC. We do not use your UGC for any purpose other than providing the intended service(e.g., rendering videos, AI narration, quality enhancement).

You own your UGC and control all access and permissions. We provide features like blurring to help you manage sensitive information within your content.

4. Use of Data

• Service Maintenance: Processing and rendering video projects.
• Personalization: Facilitating sign-in and tailored AI preferences.
• Support: Troubleshooting technical issues and content inquiries.
• Analysis: Monitoring usage patterns to improve tool performance.

5. Data Storage & Security

We store data in secure cloud infrastructure (primarily US-based). For EU users, we comply with GDPR using Standard Contractual Clauses (SCCs) for cross-border transfers.

Security measures include pre-signed URLs for controlled media access, strict internal access controls, and industry-standard encryption.

6. Retention of Data

We retain personal data only for as long as necessary for the purposes set out in this policy. UGC (videos/recordings) is retained only to provide the service and is deleted upon user request or account closure.

7. Your Rights (GDPR)

Users in the EEA have specific rights under GDPR:

• Access
• Rectification
• Erasure
• Objection
• Portability
• Restriction